KL

WORK

ABOUT

SIDE QUEST

HELLO 👋

My name is 

Kelly Leung 

and I'm a
‍Product Designer 

based in 

San Francisco.

Over the past 4+ years, I’ve worked across industries simplifying the complex by designing everything from AI-powered systems to dashboards that don’t make you want to cry.

✰ VERY IMPORTANT METRICS

Docusign · Intelligent Agreement Management

Designing a scalable bulk ingestion experience

Improved the ingestion flow to support seamless migration of millions of documents into DocuSign’s AI-powered repository, unlocking data extraction and insights.

🔒 View Case Study

Sprinklr · Modern Care Lite · Agent Console

Simplifying enterprise support for smaller teams

Redesigned the enterprise platform to streamline agent response time and create a more intuitive interface, making it easier for small to mid-size businesses to deliver efficient, high-quality customer support.

🔒 View Case Study

Sprinklr · Modern Care Lite · Reporting

Turning support data into actionable reports

Designed performance and trend reports that empower supervisors to catch problems early, optimize team output, and improve customer support outcomes.

🔒 Coming soon

Let’s work together

kellyb.leung@gmail.com

KL

WORK

ABOUT

SIDE QUEST

HELLO 👋

My name is Kelly Leung and I'm a ‍Product Designer based in 

San Francisco.

Over the past 4+ years, I’ve worked across industries simplifying the complex by designing everything from AI-powered systems to dashboards that don’t make you want to cry.

✰ VERY IMPORTANT METRICS

Docusign · Intelligent Agreement Management

Designing a scalable bulk ingestion experience

Improved the ingestion flow to support seamless migration of millions of documents into DocuSign’s AI-powered repository, unlocking data extraction and insights.

🔒 View Case Study

Sprinklr · Modern Care Lite · Agent Console

Simplifying enterprise support for smaller teams

Redesigned the enterprise platform to streamline agent response time and create a more intuitive interface, making it easier for small to mid-size businesses to deliver efficient, high-quality customer support.

🔒 View Case Study

Sprinklr · Modern Care Lite · Reporting

Turning support data into actionable reports

Designed performance and trend reports that empower supervisors to catch problems early, optimize team output, and improve customer support outcomes.

🔒 Coming soon

Let’s work together

kellyb.leung@gmail.com

KL

WORK

ABOUT

SIDE QUEST

HELLO 👋

My name is Kelly Leung and I'm a
‍Product Designer based in San Francisco.

Over the past 4+ years, I’ve worked across industries simplifying the complex by designing everything from AI-powered systems to dashboards that don’t make you want to cry.

✰ VERY IMPORTANT METRICS

Docusign · Intelligent Agreement Management

Designing a scalable bulk ingestion experience

Improved the ingestion flow to support seamless migration of millions of documents into DocuSign’s AI-powered repository, unlocking data extraction and insights.

🔒 View Case Study

Sprinklr · Modern Care Lite · Agent Console

Simplifying enterprise support for smaller teams

Redesigned the enterprise platform to streamline agent response time and create a more intuitive interface, making it easier for small to mid-size businesses to deliver efficient, high-quality customer support.

🔒 View Case Study

Sprinklr · Modern Care Lite · Reporting

Turning support data into actionable reports

Designed performance and trend reports that empower supervisors to catch problems early, optimize team output, and improve customer support outcomes.

🔒 Coming soon

Let’s work together

kellyb.leung@gmail.com