KL
HELLO 👋
My name is
Kelly Leung
and I'm aProduct Designer
with 5+ years of experience.
Over the past 5 years, I’ve worked across industries simplifying AI tools and data-heavy dashboards into intuitive products. San Francisco based, currently in Ho Chi Minh City.
✰ VERY IMPORTANT METRICS
Docusign · Intelligent Agreement Management
Designing a scalable bulk ingestion experience
Improved the ingestion flow to support seamless migration of millions of documents into DocuSign’s AI-powered repository, unlocking data extraction and insights.
Sprinklr · Modern Care Lite · Agent Console
Simplifying enterprise support for smaller teams
Redesigned the enterprise platform to streamline agent response time and create a more intuitive interface, making it easier for small to mid-size businesses to deliver efficient, high-quality customer support.
Sprinklr · Modern Care Lite · Reporting
Turning support data into actionable reports
Designed performance and trend reports that empower supervisors to catch problems early, optimize team output, and improve customer support outcomes.
🔒 Coming soon
Let’s work together
kellyb.leung@gmail.com
KL
HELLO 👋
My name is Kelly Leung and I'm aProduct Designer with 5+ years of experience.
Over the past 5 years, I’ve worked across industries simplifying AI tools and data-heavy dashboards into intuitive products. San Francisco based, currently in Ho Chi Minh City.
✰ VERY IMPORTANT METRICS
Docusign · Intelligent Agreement Management
Designing a scalable bulk ingestion experience
Improved the ingestion flow to support seamless migration of millions of documents into DocuSign’s AI-powered repository, unlocking data extraction and insights.
Sprinklr · Modern Care Lite · Agent Console
Simplifying enterprise support for smaller teams
Redesigned the enterprise platform to streamline agent response time and create a more intuitive interface, making it easier for small to mid-size businesses to deliver efficient, high-quality customer support.
Sprinklr · Modern Care Lite · Reporting
Turning support data into actionable reports
Designed performance and trend reports that empower supervisors to catch problems early, optimize team output, and improve customer support outcomes.
🔒 Coming soon
Let’s work together
kellyb.leung@gmail.com
KL
HELLO 👋
My name is Kelly Leung and I'm aProduct Designer with 5+ years of experience.
Over the past 5 years, I’ve worked across industries simplifying AI tools and data-heavy dashboards into intuitive products. San Francisco based, currently in Ho Chi Minh City.
✰ VERY IMPORTANT METRICS
Docusign · Intelligent Agreement Management
Designing a scalable bulk ingestion experience
Improved the ingestion flow to support seamless migration of millions of documents into DocuSign’s AI-powered repository, unlocking data extraction and insights.
Sprinklr · Modern Care Lite · Agent Console
Simplifying enterprise support for smaller teams
Redesigned the enterprise platform to streamline agent response time and create a more intuitive interface, making it easier for small to mid-size businesses to deliver efficient, high-quality customer support.
Sprinklr · Modern Care Lite · Reporting
Turning support data into actionable reports
Designed performance and trend reports that empower supervisors to catch problems early, optimize team output, and improve customer support outcomes.
🔒 Coming soon
Let’s work together
kellyb.leung@gmail.com
